Social Services & Family Agencies Funding Survey
"Helping the Hurting - A Comprehensive Guide to Funding Social & Family Ministries" is out of print. CSA members are given permission to photocopy these research results for non-commercial purposes. To become a CSA member, complete the online `order form', or call `847/375-4741.`
FIRST, A PROFILE OF YOU AND YOUR ORGANIZATION
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1.
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Title/position of person primarily filling out this survey:
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President Executive director Development director Other
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11% 70% 5% 15%
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2.
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How many years have you served in your present capacity for your organization?
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Median: 4 years
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3.
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In what state is your organization headquarters located?
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4.
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Which of the following most closely describes yourprogram and/or facility? (Check all that apply)
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Political advocacy organization Adoption agency Legal service organization Counseling service or counseling agency Crisis pregnancy counseling Health care organization Mental health care organization Women’s concerns organization Child abuse/Orphanage/Foster care agency Family ministry Other
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6% 41% 1% 20% 60% 6% 1% 7% 6% 13% 29%
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5.
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What is the number of people employed by your organization?
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Median
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Full time employees Part time employees Total
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2 2 4
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NOW ABOUT TOTAL INCOME RECEIVED
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6.
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Thinking of the most recently completed fiscal year (1992-93), indicate the TOTAL INCOME you received and then break it down by SOURCES. (If you don’t keep records as detailed as the chart below, simply provide the information your organization has available and estimate other amounts so they add up to the total.)
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SOURCE
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GENERAL FUND[UNDESIGNATED] (median)
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RESTRICTED FUNDS[DESIGNATED] (median)
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Individuals giving through direct mail appeals Board member giving Grants from foundations Corporations giving Mature deferred gifts Events where guests are invited (like banquets) for annual and/or renewed pledge Volunteer-driven events (like auctions or bike-a-thons) Product sales Reserves used as income Events where guests are invited (like banquets) for capital campaign or other needs Matching gifts (capital project) Gifts in kind and/or volunteer labor Miscellaneous income Other TOTAL:
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$20,000 $ 4,250 $10,000 $ 5,250 $28,875
$15,000 $10,006 $ 8,794 $ 4,297
$ 6,261 $11,500 $10,900 $ 4,647 $30,149 $97,339
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$ 7,684 $10,000 $16,500 $ 7,750 $20,100
$7,888 $ 6,422 $26,998
$22,350 $27,833 $ 3,000 $ 4,487 $13,834 $23,138
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7.
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Did the year’s income you listed above leave you with a balance or deficit for that year?Balance of $8,137 (median) Deficit of $8,906 (median)
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In the previous year (fiscal 1991-92), did you have a balance or deficit?Balance of $6,619 (median) Deficit of $5,335
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LET’S TALK ABOUT YOUR MAILING LIST
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8.
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How many individuals are on your mailing list that you are actively mailing to (at least 1 mailing per year)?
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Median: 1490
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How many were on your mailing list 1 year ago?
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Median: 1250
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9.
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Please provide the approximate number of names in each of the following categories on your mailing list. Cross out or change the category names to match what you actually use. Feel free to estimate.
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Number of names (median)
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Major donors ($1,000 or more within 12 months)
Lapsed donors (no gift 12 months or more)
Churches
Non-donors
Other
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125
10
56
710
194
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10.
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Think now of all your donors. How many do you have in the following categories? (Estimate if you need to.)
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Supporter’s single largest gift size in this past year is
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Number of names in this category now median
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Number of names in this category 1 year ago median
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$10,000 or more
$5,000 – $9,999
$1,000 – $4,999
$500 – $999
$100 - $499
Less than $100
TOTAL DONORS
Lapsed (no gift 12 months or more)
Never given (potential supporters)
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2
3
7
17
75
200
314
130
801
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3
2
5
10
57
200
300
85
800
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11.
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What is your annual rate of donor attrition?
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Mean: 8%
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Median: 1%
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12.
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Have you surveyed your constituency within the last 3 years to determine who gives and why?
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Yes
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5%
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No
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95%
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YOUR INITIATIVES TO RAISE FUNDS
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13.
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Which of the following communication methods do you rely on to get your fundraising message out? (Check all that apply)
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Method
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How many times per year? median
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Newsletter
Direct mail letters
Phone-a-thons
Video/audio tape mailing
Annual report
Banquets
Other
Other
Other
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94%
78%
12%
6%
37%
70%
68%
31%
6%
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4
3
2
1
1
1
1
2
1
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14.
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Is an active effort made by your organization to identify and cultivate potential major donors capable of giving $1,000 or more within 1 year?
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No
Yes
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75%
25%
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How satisfied are you with the effectiveness of your efforts to attract major donors?
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Very satisfied
Somewhat satisfied
Mixed feelings
Somewhat dissatisfied
Very dissatisfied
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3%
14%
28%
16%
39%
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15.
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Does your organization seek planned or deferred gifts?
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No
Yes
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77%
23%
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16.
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What instruments are you using to encourage planned giving?
(Check all that apply)
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Wills and bequests naming organization as participant
Life insurance naming organization as beneficiary
Trusts of various kinds
Gift annuities naming organization as remainderman
Other
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76%
44%
39%
46%
20%
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17.
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How satisfied are you with how well your organization is doing in terms of the productivity of its planned giving initiatives?
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Very satisfied
Somewhat satisfied
Mixed feelings
Somewhat dissatisfied
Very dissatisfied
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0%
26%
12%
15%
46%
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18.
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When was your organization’s last capital campaign?
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We have never had one
Within the last 3 years
Over 3 years ago
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61%
28%
11%
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What was the income goal of the campaign?
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Median: 30,009
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For what purpose were the funds raised?
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Building funds
General funds
Purchase property
Facilities
New center
Endowment
New mission
Staff salaries
Pay off mortgage
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41%
31%
16%
8%
6%
4%
4%
4%
0%
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What percentage of the goal did you reach?
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Median: 98%
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19.
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Do you plan to have a capital campaign in the next 3 years?
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No
Yes
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55%
45%
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If so, for what purpose will the funds be raised?
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General funds
Building funds
Facilities
Purchase property
Pay off mortgage
New center
Endowment
Staff salaries
New mission
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28%
25%
15%
11%
9%
9%
8%
8%
4%
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20.
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In the last 12 months, how many proposals did your organization submit to foundations?
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Median: 4
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What is your biggest obstacle to finding foundation funding?
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Lack of time
Limited appeal
Lack of personnel
Expertise
Lack of contact
Volunteers
Uncertainty health care
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33%
24%
22%
21%
14%
4%
0%
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What was the size of your most recent grant from a foundation?
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Median: $2,500
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21.
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In the last year, did you use premiums (tangible products to encourage a donation or as a thank you for a donation)?
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No
Yes
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77%
23%
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22.
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Over the past 5 years, have premiums become more important, less important, or remained of the same importance in your fundraising?
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More important
Less important
Stayed the same
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12%
19%
69%
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23.
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What were your total expenditures specifically for new donor acquisition during the last fiscal year?
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24.
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How satisfied are you with your organization’s effectiveness at acquiring new donors?
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Very satisfied
Somewhat satisfied
Mixed feelings
Somewhat dissatisfied
Very dissatisfied
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4%
21%
22%
29%
24%
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25.
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What one initiative is working best for you in new donor acquisition?
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Events
Personal contact
Church presentations
Word of mouth
Walkathon
Newsletters
Publicity
Inserts
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48%
20%
19%
11%
11%
3%
2%
0%
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26.
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What recent activity to acquire new donors have you tried which did not produce the results you were looking for?
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Direct mail
Events
Walkathon
Inserts
Personal contact
Church presentations
Newsletters
Publicity
Word of mouth
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39%
31%
11%
8%
7%
7%
2%
0%
3%
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NEXT, ABOUT EXPENDITURES
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27.
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Please estimate how your organization’s funds are spent. Please complete this expenditure chart for the most recently completed fiscal year (1992-93). Cross out or change the category names to match what you actually use.
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EXPENDITURE
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PERCENTAGE median
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$ EXPENDED median
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Direct ministry
Operating overhead
Future ministry
Administration
Fundraising
Other:
Total Expenditures:
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40%
24%
6%
24%
8%
5%
100%
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$45,300
$20,191
$ 4,140
$26,170
$ 9,133
$ 4,340
$93,915
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28.
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What was the 1992-93 amount budgeted for all fundraising purposes, including staff salaries?
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Median: $19,982
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How much of that budget was spent?
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$13,129
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29.
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Have you or your fundraising staff used outside counsel/consultants within the last year?
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No
Yes
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78%
22%
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In the last 12 months, about how much did you spend in outside fundraising counsel?
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Median: $1,600
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30.
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In the next year, are you (or others with development responsibilities) likely to use fundraising counsel/consultants?
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No
Yes
Not sure
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49%
21%
29%
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31.
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Do you have an endowment?
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No
Yes
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86%
14%
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If so, what is the size?
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Median: 40,000
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32.
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What are your future priorities for developing these income sources or activities? Rank order the top 3 using 1 (high), 2, 3 (low) to identify those which you believe most need to be developed in your organization.
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Church giving
Direct mailings to individuals
Government grants
Trustee/board members giving
Foundations proposals
Corporate gifts
Product sales (T-shirts, etc.)
Bequest gifts (through wills, trusts, etc.)
Other
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76%
69%
4%
24%
47%
27%
5%
21%
17%
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